, 1er journal des professionnels du tourisme francophone, 1e, 1e
Ref : 250855
ROYAL CARIBBEAN INTERNATIONAL - Délégué Commercial H/F - CDI - (Paris area)
Publiée le Dimanche 16 Juin 2019 dans OFFRES D'EMPLOI TOURISME
Contrat : CDI
Ville : (Paris area)
Fonction : Regional Sales Representative

Royal Caribbean International is the world’s largest cruise line building on a proud history of innovation as we continue to redefine what a vacation can be. From the first surf simulator at sea to VOOM, the fastest internet at sea, we provide our guests with experiences that are above and beyond, not just in the Caribbean but around the world. We invite you to #ComeSeek.

is looking for


Position Summary : 

Position based in Paris in a home working basis in CDI.

To be part of a team responsible for field travel agencies in Paris area. The role is responsible for achieving the Sales, Profit and Revenue targets and building the brands of Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises, in a geographical region ensuring the performance of that region is maximised through identifying high revenue and high potential stores in order to meet and exceed APD, revenue and guest targets for the region set by the business.

Position Targets : 

• To achieve the Sales ( Pax), Profit and Revenue targets by brand and by quarter for your geographical sales area as set by the business, achieving any other designated target.
• To have a training plan to ensure in your geographical sales area all staff members are fully trained

Essential Duties and Responsibilities : 

The duties below are the main duties and responsibilities however this job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Profitable Account planning :  

• Account manage high street travel agencies with deeper targeting on revenue to drive improved APD’s.
• Develop a considered targeted call cycle in line with the ‘heart beat’ of the role that focuses on high revenue and high potential stores and develop detailed call plans with face to face contact with targeted stores/regions.
• Responsible for revenue and Pax numbers within acceptable APD parameters
• Responsible for analysing the weekly stats of the portfolio and implementing action plans with accounts accordingly
• Monitor and report all holiday competitor activity, pricing and marketing
• Arranging and attending quarterly sales meetings with Regional Managers / Regional Account HQ’s to plan targeted activity in your region to raise awareness and knowledge of the of our 3 brands and maximise sales
• Provide store visit reports and follow up consistently on the actions set in your stores via Salesforce.
• Support intensification projects as a team as and when directed.

Customer Engagement & Commitment  :

• PPG, Automation and Air Targets are achieved in your sales regions and stores
• Implement successful consumer cruise events in addition to travel agent partner’s events and demonstrate a return on the investment of time and costs
• Prepare and host successful client educational trips i.e., Ship Launches, Ship Visits, Conferences, Seminars at Sea, etc with targeted sales performance post the event to ensure a return on the investment in conjunction with the Sales Admin team

Flawless Execution  :

• Spend 80% of time out on the road visiting field travel agencies following the call cycle model
• Ensure that agreed sales and marketing activity is implemented in the targeted stores and the success of all activity is tracked and monitored to assess ROI
• Support trade training initiatives in the points of sales for both product and automation
• Attend and cover stands at travel industry exhibitions or any other events as required
• Submit a rolling two-month call plan on a monthly basis to your line manager as required to ensure there’s internal alignment to the key focus objectives
• To structure your calendar effectively to ensure maximum time with the customer and all administration and support activities are completed effectively and to time.

Key relationships :

• Market business plus Key Eurozone players
• Key Customer Contacts

Qualifications and experience :

• Native French speaking
• Minimum of 18 months sales experience
• Large matrix organisation experience helpful
• Degree educated or equivalent preferable
• Clean current driving license
• A high level of English is required for the role


If you are interested in this position, please send your CV in English to :

Valérie DUFOUR
+33 6 99 07 16 66

Faites parvenir votre CV texte ou vidéo
Le CV le plus original sera mis en avant dans notre newsletter emploi du mois.

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