VACANCY

FRENCH SPEAKING TRAVEL ORGANISER

WE BELIEVE in EXPLORING to INSPIRE
by CREATING LASTING MEMORIES
and
MAKING the IMPOSSIBLE POSSIBLE
for OUR CLIENTS
 

Travel by XO is the newest division of the XO Africa group, leader in the French market travels in Southern Africa.

Specializing in inbound tailor-made travels around Southern Africa (South Africa, Namibia, Botswana, Zambia, Zimbabwe, Mozambique, Swaziland and Lesotho) for high-end French speaking clientele. We pride ourselves in providing a service excellency whilst living through our values:
Openness – Honesty – Caring

With exceptional organizational skills, you thrive on structure, planning and analytical thinking.

Efficient and self-motivated, you can also work as part of a very dynamic and multicultural service driven team.

You have at least 1-3 years’ experience in Destination management or working within sales in the Tourism industry. An excellent command of English and French, both verbal and written.

Technical :

- Computer literate
- Excellent knowledge of Outlook, Excel, Word, Powerpoint
- Knowledge of GDS
- Knowledge of quotation system (Tourplan is a plus)
- Familiar with WETU (knowing what it is at least)

Duties :

- Preparing and dealing with all FIT enquiries with a variety of high-end clients (French Market)
Quotation : Preparing itineraries and budgets for clients that best suit their expectations
Bookings : To effectively action the travel booking process at all levels, resulting in an efficient and cost-conscious travel service delivery with meeting targets.
Administrative Functions : Managing customer issues; Collecting client payments; Approving supplier invoices for payment
Information Management : Providing travel information to clients. Excellent product knowledge and destination knowledge of Southern Africa
Consistency of service delivery

QUALIFICATIONS AND SKILLS :

- Excellent command of English and French (spoken and written)
- A tertiary qualification in Travel and Tourism
- In-depth knowledge of all Southern African countries
- Experience in budgeting and planning
- Communication skills : personal, respectful and highly communicative. Able to fully understand customers’ profiles and requirements and advise them on the best options according to their preferences and budget.
- Sales & purchasing : Able to understand customers’ needs and pitch the right solutions to them.
- Quality and Service Driven
- Meticulous and disciplined

DETAILS OF THE OPPORTUNITY :

- Competitive package
- Work in beautiful Cape Town, South Africa with a driven, ambitious and fun multicultural team
- Small Dynamic Team
- Flat Hierarchy and possibility to make your mark in the organization
- Self-Responsible environment where everyone is valued
- Full Medical aid (Health Insurance)
- Assistance with Visa application
- Work Laptop
- Travel allowance when on groups

If you feel that this opportunity corresponds to your profile, do not hesitate to send us your CV and cover letter at : careers@xoafrica.com

We are looking forward meeting you.