Sales Manager – Japan Specialist

St Ouen - 93✓  CDI ✓Full Time✓according to profileTélétravail : Flexible and hybrid working options✓Minimum 5 years of experience✓Degree in Economics, Tourism, or related field.✓Native French and business-level English✓Proficiency in Microsoft Office✓

Qui sommes-nous ?

About Kuoni Tumlare

At Kuoni Tumlare, we deliver inspiring and innovative travel solutions that create value for our partners and society at large. With over 100 years of destination management experience, our
portfolio includes series tours, technical visits, educational tours, Japan travel consulting, and MICE (Meetings, Incentives, Conferences, Exhibitions). We also offer MyBus excursions and guaranteed departure tours through our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise. Powered by our team of destination experts, we make a real difference in the world of travel.

About Japanspecialist

Japanspecialist is a leading global travel agency dedicated to creating unforgettable travel experiences for both B2C and B2B clients. With a passion for authenticity and exceptional customer service, we are the one-stop shop for Japan travel.

Description du poste

The Role

We are seeking a dynamic and results-driven Sales Manager to lead our sales team and drive revenue growth. This role involves managing both B2C and B2B sales efforts, developing strategies, and ensuring targets are met. The ideal candidate will have strong leadership skills, deep industry knowledge, and a proven track record in sales.

Key Responsibilities

• Develop and implement effective sales strategies to achieve revenue goals.
• Lead, motivate, and mentor the sales team to meet individual and team targets.
• Manage and grow existing B2B relationships while acquiring new accounts.
• Increase market share in the local B2C segment.
• Actively participate in client consultations and daily sales activities.
• Collaborate with marketing on campaigns and promotional activities.
• Execute social media campaigns and manage content translations.
• Work with operations on product development.
• Monitor market trends and competitor activity to identify opportunities.
• Prepare and present regular sales reports and forecasts.
• Build strong relationships with airlines and industry partners.
• Represent the company at industry events.
• Ensure exceptional customer service and resolve escalated issues.

Staff Management

• Maintain a positive and productive work environment.
• Oversee staff training, coaching, and motivation.
• Ensure fair task distribution and workload management.
• Coordinate vacation and emergency planning.
• Conduct regular performance evaluations.
• Enforce company policies and procedures.
• Manage attendance and discipline.
• Resolve staff issues and share regular updates

Profil recherché

Requirements

• Degree in Economics, Tourism, or related field.
• Minimum 5 years of successful sales management experience in the travel industry.
• Strong understanding of finance-related topics.
• Customer service experience, including emergency handling.
• Proficiency in Microsoft Office.
• Native French and business-level English.
• Strong leadership and interpersonal skills.

What We’re Looking For

• Passion and deep knowledge of Japan as a travel destination.
• Excellent communication and negotiation skills.
• Creative problem-solving approach.
• Highly organized and self-motivated.
• Ability to thrive in a fast-paced environment.

Avantages

What We Offer

• Opportunity to work in an international environment.
• Diverse and inclusive culture.
• Learning and development opportunities.
• Employee engagement activities.
• Flexible and hybrid working options..

Déroulement des entretiens

Recruitment process:
A phone call with HR to validate the application, followed by 1 or 2 interviews with the two hiring managers